Privacy and Personal Data Protection Policy
1. Introduction
This Privacy and Personal Data Protection Policy applies to the website and the services provided by Quinta das Fontaltas.
Quinta das Fontaltas is committed to protecting the privacy of its customers, visitors and website users, ensuring that their personal data is processed transparently, securely and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and other applicable legislation.
When you use our website, place an order, subscribe to our newsletter or contact us via the forms provided, we may need to collect and process certain personal data.
This Policy explains what data we collect, the purposes for which we use it, how long we keep it, and the rights of data subjects.
2. Data Controller
The data controller is:
Quinta das Fontaltas
NIF: 510505252
Adress: Rua de Santiago, 210
4660-232 Viseu, Portugal
Email: geral@quintadasfontaltas.com
Telephone +351 913 205 895
If you have any queries regarding the protection of personal data, please contact us at the email address given above.
3. What is personal data?
Personal data is defined as any information relating to an identified or identifiable natural person, whether directly or indirectly, including name, address, email address, telephone number, tax identification number, IP address or other details that enable a person to be identified.
4. Personal Data Collected
Quinta das Fontaltas may collect the following personal data:
- Name;
- Billing and delivery address;
- Email address;
- Telephone number;
- Tax identification number (NIF);
- Data required for payment processing;
- Order history;
- Browsing data collected via cookies and similar technologies.
5. Purposes of the processing
The personal data collected may be used for:
- Processing and dispatch of parcels;
- Invoicing and compliance with legal obligations;
- Management of commercial relationships with customers;
- Provision of customer support;
- Responding to requests for information, suggestions or complaints;
- Sending marketing communications and newsletters, where consent has been given;
- Improving the user experience on the website;
- Compliance with legal and regulatory obligations.
6. Data Retention
Personal data will be retained only for as long as is necessary to fulfil the purposes for which it was collected or for the periods required by law, in particular for tax, accounting or dispute resolution purposes.
7. Rights of Data Subjects
Under the relevant legislation, the data subject has the right to:
- To access your personal data;
- Request the rectification of inaccurate data;
- Request the erasure of your data;
- Request restriction of processing;
- To object to the processing of your data;
- Request data portability;
- To withdraw consent previously given;
- Lodge a complaint with the National Data Protection Commission (CNPD).
To exercise any of these rights, please contact Quinta das Fontaltas by email at geral@quintadasfontaltas.com.
8. Data Sharing
Quinta das Fontaltas may share personal data only where necessary to:
- Payment processing;
- Parcel transport and delivery;
- Provision of technology services and website hosting;
- Compliance with legal obligations.
All subcontractors are obliged to ensure the confidentiality and security of the personal data processed.
9. Data Security
Quinta das Fontaltas implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure or unauthorised access.
However, no data transmission over the internet can be considered completely secure, so users should also take appropriate measures to protect their login credentials.
10. Cookies
This website uses cookies to improve your browsing experience, analyse website usage and provide essential features.
For further information, please see our Cookies Policy.
11. Changes to the Privacy Policy
Quinta das Fontaltas reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.
Last updated: 29 May 2026 [Version 1]