Terms and Conditions — Quinta das Fontaltas
Last updated: 05/29/2026 [Version 1]
Welcome to the Quinta das Fontaltas website. By accessing and using this online store, you agree to these Terms and Conditions. We recommend carefully reading this document before making any purchase.
1. Company Identification
This online store is operated by
Quinta das Fontaltas
NIF: 510505252
Adress: Rua de Santiago, 210
4660-232 Viseu, Portugal
Email: geral@quintadasfontaltas.com
Telephone +351 913 205 895
2. Object
Os presentes Termos e Condições regulam o acesso e utilização do website da Quinta das Fontaltas, bem como as compras efetuadas através da loja online.
3. Products
Quinta das Fontaltas sells products available through its website, including [WINES / REGIONAL PRODUCTS / GIFT BASKETS / OTHERS]
The images shown are for illustrative purposes only. There may be slight differences compared to the final product.
Quinta das Fontaltas reserves the right to change prices, descriptions and product availability without prior notice.
4. Prices
All prices shown include VAT at the legal rate in force in Portugal, unless otherwise indicated.
Shipping costs are presented to the user before order completion.
5. Orders
When placing an order, the customer declares
- Being of legal age to enter into contracts.
- That the information provided is true and complete.
- Accept these Terms and Conditions.
After payment confirmation, the customer will receive an order confirmation email.
Quinta das Fontaltas reserves the right to refuse or cancel orders in cases of:
- Out of stock;
- Pricing or information error;
- Suspected fraud;
- Incorrect or incomplete data.
6. Payment Methods
The store accepts the following payment methods:
- Bank card;
- MB Way;
- Referência Multibanco;
- Bank transfer;
- [OTHERS]
Payments are processed through secure platforms.
7. Shipping and Delivery
Orders are shipped to mainland Portugal, the islands, and/or other countries, subject to availability.
Estimated delivery time
- Mainland Portugal: [X] working days
- Islands: [X] working days
- International: variable depending on destination.
The deadlines presented are indicative and may be subject to change for reasons beyond the control of Quinta das Fontaltas.
The customer should check the status of the order upon delivery.
8. Right of Free Resolution
Under applicable law, the customer has 14 days after receiving the order to exercise the right of withdrawal.
To exercise this right, you should contact:
Email: geral@quintadasfontaltas.com
The product must be returned in the same condition in which it was received.
The customer may be responsible for return shipping costs, unless otherwise stipulated by law.
Personalized, perishable, or opened products may not be eligible for return.
9. Refunds
After receiving and verifying the condition of the returned products, the refund will be processed within the maximum applicable legal timeframe.
The refund will be processed using the same payment method used for the purchase, unless otherwise agreed.
10. Responsibility
Quinta das Fontaltas cannot be held responsible for:
- Website interruptions
- Technical errors;
- Damages resulting from misuse of the website;
- Delays attributable to carriers or force majeure events.
11. Intellectual Property
All website content, including text, images, logos, design, and other elements, are the property of Quinta das Fontaltas or used with permission.
Reproduction or use without prior written authorization is prohibited.
12. Data Protection
Personal data is processed in accordance with applicable legislation and the Quinta das Fontaltas Privacy Policy.
For more information, please see the Privacy Policy page.
13. Dispute Resolution
In the event of a dispute, the consumer may resort to an alternative consumer dispute resolution entity.
More information at:
- https://www.consumidor.gov.pt/
- https://ec.europa.eu/consumers/odr/
14. Applicable Law
These Terms and Conditions are governed by Portuguese law.
15. Contacts
For any questions related to these Terms and Conditions, you may contact:
Quinta das Fontaltas
Email: +351 913 205 895
Tephone: geral@quintadasfontaltas.com